Two months ago, after repeated issues with billing with People Telecom, I decided that it was time to change provider.  I rang GreenTreeFrog, and actually got somebody on the phone.  Purely because of that, I signed up for 12 months.  After some stuffing around with PeopleTelecom who were not very forward in providing me the information required, I was able to get connected.  Finally, the accounts were cancelled, and at last - I'm done with bad service.

Alas - I received an invoice in October.  Contacting them was rather difficult.  Waiting on hold for 20+ minutes, eventually, I tried email..  nobody responded.  Today, I received another invoice.  This is despite repeated emails to their support system.  Finally, I've had enough - I'm going through the Telecommunications Industry Ombudsman.  It annoys me that I have to do this, and what's worse - this is the third time that I've had to do it in order to resolve the situation.

Why am writing this?  To let anybody who reads it know.  Avoid them.  Do yourself a favour.  It's a real shame because when they were SwiftTel, they were great.